CareCardCareCard
CareCard GuideVerification

Reviewing a Submission

Open a student, read what they sent, and see the status of each requirement.

Pick a requirement on the left. Read what the student sent on the right. This page is only about reading. To record your answer, see Recording a Decision.

CareCard review screen showing a student's Overall Progress at the top, the Requirements list on the left with status badges, and the selected requirement's submitted documents and uploaded files on the right

Open a Student

Click the arrow in the Review column on the Submissions list.

At the top you see the student's name, email, and Overall Progress (how many requirements are done). Each chip is one program they are in.

Find a Requirement

The left panel lists the student's Requirements. To find one faster:

  • Search — Type part of the name.
  • Status — Show one status at a time.

Read What They Sent

Click a requirement. The right panel shows the document and the files the student uploaded.

  • Click a file to see it.
  • "This uploaded file is not available for preview." means the file can't be shown.
  • "No document submitted yet." means they sent nothing — so there is nothing to review.

If someone already decided, Reviewer Feedback shows who decided, when, and what they wrote.

What Each Status Means

StatusWhat it means
SubmittedWaiting for you
ProcessingA review is in progress
On HoldPaused — this blocks the certificate
Information RequiredYou asked the student for more
ApprovedAccepted
ConditionalAccepted, but only until a set date
RejectedNot accepted
Not SubmittedFiles added, but not sent yet
CancelledNo longer needed

Expired is not something you set. An approval expires on its own once the date you picked passes. The student fixes it by sending again.

Ready to decide? See Recording a Decision.

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