Understanding Your Role

As a reviewer, you open a document a student sent in and make a decision on it. No admin or coordinator at the institution does this — reviewing is CareCard's job.

How Your Scope WorksCopy Anchor Link

Only CareCard staff review submissions, across every institution.

What You DoCopy Anchor Link

Review submitted documents

• Open a submission, read the document, and choose a decision — Approve, Reject, or On Hold.
• When you approve, set how long the approval lasts — a dated Expiry, or Never expires.
• Add a Comment with your decision. The student reads it.
• Change a decision that's already recorded, and reassess when the student uploads again.

What You Can't DoCopy Anchor Link

You can't manage the institution. Campuses, programs, users, tags, and access requests are the institution admins' job.

You can't build requirements. Program Coordinators create requirements and assign them to a program. If a student has none, that's a coordinator's setup gap, not a review problem.