CareCardUnderstanding Your Role
What a Program Coordinator can do in CareCard.
As a Program Coordinator, you decide who gets into the programs you coordinate, set what your students must submit, and follow everyone's progress. The role is granted one program at a time, so you can hold it for several.
How Your Scope Works
CareCard has three institution-side reviewer roles. Each one sees a different part of the organization:
| Role | Can see |
|---|---|
| Institution Admin | The whole institution — every campus and program |
| Campus Admin | Only the campuses they administer |
| Program Coordinator (you) | Only the programs you coordinate |
You see only your own programs. Institution Admins and Campus Admins can see them too — but you can't see any other program on your campus.
Seeing and doing are two different things. Admins can see your programs, but they can't do your work. Setting up your templates, program templates, and pre-approvals is yours alone.
You can't give yourself this role. Someone has to invite you — An Institution Admin, a Campus Admin, or another coordinator on your program. The invitation shows up on your Home dashboard, and the role starts working only after you accept it. Need help signing in? See Signing In.
What's on Your Side Menu
Your side menu shows Home, Insights, Requests, Users, Tags, and Institution. Messages and My Files sit at the bottom.
More opens the rest of your tools — Programs, Pre-approval, Requirement Items, Templates, and Program Templates.
The Year and Term Selector
A year and term selector sits in the top bar. Requests, pre-approvals, users, programs, and program templates all follow what you pick. Check it before deciding something is missing.
What You Do
Set up your program's requirements
- Setting Program Requirements — Create requirement items, build them into a template, and assign that template to your program for the term. That's the checklist your students see. Editing or deleting a requirement item depends on that row's permission.
Decide who gets in
- Pre-Approving Students — Approve students you already expect, so their access clears automatically. This page is for coordinators only: Institution and Campus Admins don't have it.
- Reviewing Institution Access Requests — Approve, reject, or ask for more info on the other requests. Institution and Campus Admins review these with you.
Follow how it's going
- Checking Student Submissions — Review one student's documents at a time.
- Tracking Program Progress — See how your whole cohort is doing.
- Messages and Tagging Students — Message students, and group them with tags.
See your institution
- Your Institution — What the Institution page shows you, and how to invite another coordinator to your program.
What You Can't Do
You can't decide on documents. Only CareCard staff can Approve, Reject, or Hold a submitted document. You won't see the Verification page, and you can't open it.
You can still see exactly where every student stands — see Checking Student Submissions.